Privacy Policy

Last Updated: July 16, 2026

Welcome to PACK MAKER MACHINES PVT. LTD. (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://www.packmacindia.com/ (“Website”). By accessing or using our Website, you agree to the practices described in this Privacy Policy.

1. About Us

Company Name: PACK MAKER MACHINES PVT. LTD.

Business Address: Gondal Road National Highway Pipaliya Road, Near Falcon Yarn Pvt. Ltd., Bharudi, Gujarat – 360311, India

Email: packmacindia@yahoo.in

We are a manufacturer and service provider of packaging machinery and related industrial solutions.

2. Information We Collect

We may collect the following categories of information:

Personal Information

When you voluntarily provide information through our Website, we may collect:

Full Name
Company Name
Email Address
Phone Number
Country/Location
Business Information
Any details you include in your inquiry or message

Technical Information

When you browse our Website, we may automatically collect:

1. IP Address
2. Browser Type
3. Device Information
4. Operating System
5. Pages Visited
6. Date and Time of Visit
7. Referring Website
8. Session Information
9. Cookies and Similar Technologies

3. How We Use Your Information

We use the information we collect to:

1. Respond to your inquiries and quotation requests
2. Provide customer support
3. Process business communications
4. Improve our Website and user experience
5. Analyze Website performance
6. Monitor Website traffic
7. Improve our products and services
8. Detect and prevent fraud or unauthorized access
9. Comply with legal obligations
10. Send newsletters or marketing communications (only where permitted)

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to improve functionality and user experience.

Cookies help us:

1. Remember user preferences
2. Analyze Website traffic
3. Measure marketing performance
4. Improve Website security
5. Optimize Website functionality

You may disable cookies through your browser settings. However, certain features of the Website may not function properly.

5. Analytics and Advertising

We use analytics and tracking technologies including:

1. Google Analytics (GA4)
2. Google Ads Conversion Tracking
3. Microsoft Clarity
4. Other analytics and performance measurement tools

These services help us understand visitor behavior, improve Website performance, measure advertising effectiveness, and enhance user experience. These providers may collect information such as your IP address, browser details, device information, pages visited, and interactions with our Website in accordance with their respective privacy policies.

6. Contact Forms

When you submit an inquiry through our contact forms, we collect the information you provide to:

1. Respond to your request
2. Provide quotations
3. Offer technical assistance
4. Follow up regarding our products or services

We do not sell your personal information submitted through our contact forms.

7. Newsletter

If you subscribe to our newsletter, we may send updates regarding:

1. New products
2. Company news
3. Industry updates
4. Promotional information

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

8. International Business

We serve customers in India and international markets. If you contact us from outside India, your information may be transferred to and processed in India in accordance with this Privacy Policy and applicable laws.

9. Third-Party Services

Our Website may integrate or link to third-party services including:

1. Google Maps
2. YouTube
3. WhatsApp Chat
4. Google reCAPTCHA

These services operate under their own privacy policies. We encourage you to review the privacy policies of these third-party providers before using their services.

10. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

11. Data Retention

We retain personal information only for as long as necessary to:

1. Respond to inquiries
2. Fulfill business purposes
3. Comply with legal obligations
4. Resolve disputes
5. Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where reasonably practicable.

12. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

1. Trusted service providers
2. Analytics providers
3. Legal authorities when required by law
4. Professional advisors
5. Business partners assisting in delivering our services

All such parties are expected to safeguard your information appropriately.

13. Your Rights

Depending on applicable laws, you may have the right to:

1. Request access to your personal information
2. Request correction of inaccurate information
3. Request deletion of your information
4. Withdraw consent where applicable
5. Object to certain processing activities
6. Request information about how your data is processed

To exercise these rights, please contact us using the details provided below.

14. Children’s Privacy

Our Website is intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take reasonable steps to delete it.

15. External Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of those websites before providing any personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The revised version will be posted on this page with an updated “Last Updated” date. Continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy.

17. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

PACK MAKER MACHINES PVT. LTD.

Address: Gondal Road National Highway Pipaliya Road, Near Falcon Yarn Pvt. Ltd., Bharudi, Gujarat – 360311, India